Motel 6 reviews

We have been trying to get a hold of someone and you refuse to connect us.

We have been trying to get a hold of someone and you refuse to connect us to this person as we don't know room number. I got a call asking if he was okay and if I have heard from him, they tried all day yesterday to get a hold of him on his cell all we are asking is to connect us to his room you all refuse what kind of business is this, we are worried and you won't connect us to the room, I would never stay in your motel if that's how you run things, what is wrong with you people, the desk said come to the motel, well how do you do that if your not in the same state? I will make sure people don't stay at your motels again. especially the one in Roseville Minnesota. Make sure that people can get a hold of the guests. We aren't asking for room number connecting us isn't the same as giving room number.

This is the first time I have ever been told that I had to check in at a certain time.

Hi, I reserved a room with Motel 6 at the Roseville/ North Mpls, Mn location, around 7pm yesterday (July 23, 2019). Received confirmation on the site as well as an email confirmation. I get off work around 11:30 make my way to the motel and am told there are no rooms available, even with my reservation. Front desk attendant tells me and 2 others with reservations, that we needed to check in @ 3pm, because that's check in time. This is the first time I have ever been told that I had to check in at a certain time. I've never had a reservation and it not be honored. To honor their policies. If they find it difficult to honor, then policies should be changed. I had no where else to go,as well as a few other customers that made reservations