MURPHY USA, INC. reviews

Employee has no customer service skills and a horrible attitude.

I was asked to provide proper identification to buy a lottery ticket. Went to my car on the other side of the parking lot where the pumps work that I had parked, the door that I could've accessed was locked and there were two people on staff. So that door rightfully should have not been locked during business hours. But it was, I will cause I need my drivers license to the black woman behind the counter yes she's African-American supposedly the manager of this establishment. I slightly tossed it to her onto the counter. She decided that she was going to tell me to take my business elsewhere. Horrible horrible customer service rude disrespectful decided that when I asked her for the corporate office contact information. She stated for me to "GOOGLE IT". Which are used to work for a Murphy USA they are not allowed to refuse me information to file a complaint and/or report unsatisfactory customer service. The person who has her in charge I have no idea who they are as I was refuse information to contact them to file a complaint of horrible customer service. Honestly I believe that there was a racist situation involved here as a black woman behind the counter as a manager decided that she wanted to use her managerial powers to refuse service to a 31-year-old white girl who just wanted to buy some gas and a lottery ticket. Yes I am pulling the race card because I have never been treated like that by anybody let alone a black woman in in my whole life.