Naturescape Pools, Inc. reviews

Poor quality and no warranty, that's Naturescape Pools.

I contracted with Dave Salem / Naturescape Pools to build my pool and backyard landscaping in 2007. Work was completed in 2008, and since that time I've experienced various problems related to the quality of their work. My pool autofill piping began to leak in 2012, causing water to puddle on our patio. The natural gas fire pit that they built has cracked as in no longer operable as it leaks gas and burns on the outside of the enclosure. Recently I noticed that my pool water level is dropping about 1" per day, and I discovered that the tile around the skimmer inlet is pulling away from the concrete. This, along with the tile mortar cracking, is allowing the pool water to leak into the ground around the pool and under the foundation of our home.
David Salem has been made aware of all of these issues on several occasions and has yet to respond with any repairs. His lifetime pool warranty is non existent and I would recommend that anyone wanting a quality pool with an actual warranty hire someone else.