NextVolt Energy Reviews

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Ramona B.

Posted on 4/14/2026

I'm not looking for money, but to expose how crooked they are to other consumers!

I cancelled NextVolt Energy after ComEd (Illinois) told me the amount I was paying my supplier (NextVolt Energy);which being in a regulated state of Illinois, was way too high. So I cancelled w/NextVolt & went w/ComEd as my supplier. Thus, the problem with NextVolt Energy quoting me 3 different closeout acct. cost. I have documented names of each rep. from NextVolt, except one rep. I finally told the last rep. named Anelisse after suggesting to her that I've rec'd. 3 different ending accts. quote that someone at their company was lying & I was going to get in touch w/BBB & possibly my lawyer;I'm paying their final lying cost to me & never contact me again. If I can get in touch w/one of the local Chicago tv stations, as well, I might do that too. I'm not looking for money, but to expose how crooked they are to other consumers!

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Cynthia P

Business responded on 4/16/2026

Hi Ramona, My name is Cynthia, Director of Operations and Customer Experience at NextVolt Energy. I'm sorry to hear about your experience, and I understand how frustrating it must have been to receive conflicting information regarding your final account balance. I've taken the time to review your account in detail, and I'd really appreciate the opportunity to speak with you directly so we can clarify what occurred and work toward a proper resolution. Providing clear, accurate information is extremely important to us, and your feedback is taken seriously. Please give us a call at your convenience so we can address your concerns and ensure everything is fully reviewed and explained. Sincerely, Cynthia Director of Operations & Customer Experience NextVolt Energy

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