Complaints for Oasis Capital Corporation in La Mirada , CA

14241 East Firestone Blvd. Suite 400
La Mirada , CA 90638 | Get Directions

(714) 441-0432

http://www.oasis77.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints for this company contain a pattern of allegations that the company fails to return bond deposits, imposes excessive waiting periods, or fails to communicate procedures required to obtain refunds of bond deposits. Clients complain after notifying the company of cancellation, they are given the run around, and the company fails to return their money within 60 days per their contractual agreement. Some complainants report the company attempts to retain their funds by deducting previously undisclosed fees or charges. Others report excessive waiting periods of a year or longer and still have not received their refunds.

The company responded to some complaints by advising the complainants that they had failed to adhere to proper cancellation procedures, or send required cancellation forms. In a few cases complainants were advised that refunds had been issued, or were in process. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

Complaint Closing Statistics

0 complaints against Oasis Capital Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Oasis Capital Corporation complaints