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Palermo's Pizza reviews

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4849 95th Street
Oak Lawn, IL 60453 | Get Directions

(708) 425-6262

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Customer Reviews

Showing 1 recent review for Palermo's Pizza

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Unhappy Customer

Posted on 9/21/2021

We ordered food for delivery and it took an hour and a half (not 45 like they said).

We ordered food for delivery and it took an hour and a half (not 45 like they said). The food was wrong and items were missing. The pizza had one random pepperoni on it and the chicken salad missing. We called and they said it would take 2 hours if they redelivered. Ava, the girl who answers the phone was unprofessional and did not apologize and hung up. We called back and asked to talk the manager and he was short and rude and wouldn't let us explain that our food was delivered incorrectly. The issue was not resolved and we did not get the correct food. The food they did send looked horrible. Ava the girl who answers the phone needs to take an etiquette course and the manager should be written up for treating customers like that. I will never order from there again.

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