Patrol Masters, Inc. reviews

Intentionally misleading vehicles owners or not?

Online accounts allow residents or guests to safelist their vehicles and is a great feature. As is list of all vehicles safelisted in the past, misleadingly labeled Vehicle History. No history under that heading except list of vehicles. You can find the successful safelist history per license plate if determined to and yet, unless you have each exact, correct citation for the vehicles listed on your account - you'll never be able to get any citation information from the Patrolmaster online portal... so if it rained, your mom forgot to tell you, your neighbor thought it funny to remove it or security officer got distracted and didn't affix citation well enough etc - you won't know you've reached limit of citations and are subject to tow. You can't get that information from your account using any information EXCEPT the company's random AF citation numbers you may or may not have received. USELESS to pretend to provide a citation report if you'd need the citation's information to access the report. Am I wrong? Or is that company's intent? Negates all previous nice features of their website because I can find my own license plates if I really need to but how can I find their citation numbers or per vehicles count of citations issued and when WITHOUT the citation? I can't so useless crap and ALL for show

Preditory towing practices with numberous complaints online

The signage stating “NO OVERNIGHT PARKING” is ambiguous and misleading. A reasonable and implied definition of overnight parking begins at MIDNIGHT. We have spoken to several businesses in the Adobe Plaza that stated 10PM, 11PM, and 12AM is when the property owner tows.

We made a logical assumption as verified by 95 of the people on my petition indicated. Cities across California have adopted the rules that “No Overnight Parking” must indicated the hours of which the violation occurs as seen between 2AM—6AM. With this understanding, we feel we made a reasonable decision that returning to the vehicles before 12AM or Midnight would satisfy the requests posted by the property owner as “No Overnight Parking”.