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Home Long Distance Telephone Companies Preferred Long Distance, Inc. Complaints and Resolutions

Preferred Long Distance, Inc. complaints

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16830 Ventura Blvd. Suite 350
Encino, CA 91436 | Get Directions

(888) 235-2026

http://www.preferredld.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complainants allege deceptive and misleading advertising and unauthorized switching of long distance services. Many customers allege the company representatives claim to be from the customer’s original phone provider. Some customers allege the company changes their long distance provider without authorization causing customers additional fees to change the services back. ~~The company responds to complaints by denying claims they represent other companies alleging the customers agreed to the services issued partial refunds and explain to customers that they are not affiliated with other phone providers.

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Complaint Closing Statistics

0 complaints against Preferred Long Distance, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against Preferred Long Distance, Inc.

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