Prime Buy Reviews

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Customer Reviews

Showing 17 recent reviews for Prime Buy

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John C.

Posted on 8/13/2023

No communication, no tracking #, no product recieved

First, many of the 5 star reviews on this site are suspiciously generic sounding and unnatural which makes me think the people at PrimeBuy posted most of them themselves. Now, my experience was just about as awful as it gets. I was supposed to get a tracking # after 24-48 hours which didn't happen. I called and asked for a tracking # and was told they would get me one. Two further days went by with no communication at all. I then emailed an order cancelation but got no confirmation. I waited all day for the email and got nothing so I called and told them to send me an email cancelation. I was promised one but got no communication whatsoever. I'm now going to have to file a dispute at PayPal or my credit card bank to get my $ back. These people at PrimeBuy take your $ and give you nothing but false promises and lies. Beware their free shipping and low prices as in my case it was all just a total front for what seems to be a scam operation.

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Alex K.

Business responded on 8/25/2023

Dear John, Thank you for your feedback. Please accept our apologies for the inconvenience this issue may have caused. We drop-ship all items from the manufacturers' warehouses. Being an authorized distributor, we depend on the manufacturer when it comes to the shipping date. Unfortunately, they needed a few days more to process and ship your order at that time. As per your request, we canceled the order and needed to get confirmation from the manufacturer before issuing the PayPal refund. The PayPal refund was issued on Monday 08/14 as soon as we received the cancellation confirmation. We appreciate your business and will do our best to better serve you in the future.

Jekson P.

Posted on 12/6/2021

good price/quality ratio

Products with almost ideal (IMO) price/quality ratio, special offers, you can buy so much stuff and save your money!

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