Complaints for Professional Staffing Services of America in Riverside, CA

10759 Magnolia Avenue Suite F
Riverside, CA 92505 | Get Directions

(951) 343-2323

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege, family members, or themselves paid thousands of dollars to the company's principal to secure a job as a medical assistant, follow through with necessary INS paperwork, live, aquire training, and work in the U. S. Some, who requested refunds due to unfullfilled contracts, received only promises of future refund delivery dates. Others report waiting as long as 2 to 4 years with no evidence of service provided. The company responds to some complaints by offering explanations for delays. They contend that 911 caused substantial delays in processing their paperwork. One complaint is unresolved, meaning customers are not satisfied with the company's response. A few complaints are unanswered.

Complaint Closing Statistics

0 complaints against Professional Staffing Services of America closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Professional Staffing Services of America complaints