(800) 726-7864
http://www.samsung.com
Monday - Friday: 8am - Midnight (EST)Saturday - Sunday: 9am - 11pm (EST)
Customer Rating
based on 3 reviews.
Ratings Breakdown
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
Showing 3 recent reviews for Samsung Electronics America, Inc.
Most Recent Oldest
Posted on 3/25/2026
For these reasons, I respectfully request that this matter be evaluated as a collective consumer concern involving the disclosure and practical access
I am submitting this complaint as a matter of collective consumer and developer interest concerning the distribution of software released under the terms of the BSD license in products manufactured and distributed by Samsung Electronics America. I contacted the open-source compliance team, requesting access to the source code corresponding to software identified in Samsung devices as being released under the terms of the BSD license. In response, I was informed that Samsung Electronics America is not obligated to disclose source code for software distributed under the terms of the BSD license. This position raises a broader issue that affects not only an individual request but potentially all consumers, developers, and security researchers interacting with Samsung devices containing BSD-licensed software. While the BSD license does not explicitly mandate distribution of source code, the license text expressly states that redistribution and use in source form are permitted. When a manufacturer distributes software under a license containing this language while simultaneously withholding the corresponding source code, the practical ability to exercise the authorized use in source form becomes effectively impossible. As a result, consumers and developers are prevented from auditing, studying, modifying, or maintaining software components included in devices they have purchased.
Was this Review…? Helpful (0)
Flag This Review Send Message
Posted on 3/11/2026
Stop making garbage. You used to be good once upon a time.
I recently upgraded my phone to a Samsung Galaxy s25, and then I bought a Samsung tv. Yet somehow I can't cast to the TV from my.phone. I have tried many things including restarting both phone & TV to no avail. I have tried the Smart mirror in the phone apps. Nothing works. What a complete waste of money.
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request. Explain why you feel it is inappropriate:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile