Santander Consumer USA, Inc. reviews

Frustrated

This company , Not only have rude customer service but Overcharges consumers in daily high interest rates and fees and do not apply payments accurately. Recently in 5/2020 , 34 states ( including where i reside) the state filed a class action suit for consumer fraud during the years 2011-2015 in unqualified loan approvals , overcharging consumer extreme high interest rates . I purchased my car in 2015 6 years ago and NOW they say I started paying on the principal. I've paid over $36,000 for a Toyota Camry from 2015 to 2021 and still paying they say I owe $17,000 how can this be I'm going to be paying $53,000 for a Toyota Camry 2015 ! This is definitely consumer rip off. My original amount for the loan was 27,000+ My credit reports states I have no balance on this loan and it's been paid in full. I'm definitely frustrated I believe I should have this contract end and loan forgiveness . I've paid more than enough for this car. I also believe I should be included in this case action law suit.

rwiggins568@gmail.com

santander consumer usa is a total rip off they lies 2 there customer plus accuse customer an confuse there customer on thing they tell them I want never deal with them again