Shellpoint Mortgage Servicing Reviews

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Showing 1 recent review for Shellpoint Mortgage Servicing

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Tatiana A.

Posted on 9/15/2025

Horrible business practices!

Lender illegally holds insurance proceeds after all work was completed (on June 5, 2025) quoting their regulation that does not have anything allowing them to hold hostage the remainder beyond completion of the work. In addition, based on fact that they held and kept delaying the payments of the proceeds since March 2025, they should be paying the interest rate on such insurance proceeds! So much time and energy wasted on useless communications back and forth where documents do not get uploaded timely, paperwork gets lost, etc. Stay away from this lender!

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