Starcrest Products of California Reviews

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Customer Reviews

Showing 3 recent reviews for Starcrest Products of California

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Marilyn J.

Posted on 7/28/2020

Still Waiting for Refund - Order #5250454-1

Ordered several items, all arrived but one - order slip stated it was "delayed". I requested a refund for that item back to my bank acct. I e-mailed cust. svc., but no response. Sent SECOND e-mail request, Starcrest responded they "received the request" - but nothing re: resolving the issue. Called cust. svc.-on hold for over 35 minutes-no response. Time frame: Ordered 5/11/20 - today is 7/28/20. Will now be forced to contact their Corporate office for possible results or chalk up the loss (??) Situation left bad taste in my mouth. Too bad, I was a regular customer. No longer want to do business.

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Leila H.

Posted on 2/5/2019

VERY HAPPY WITH MY ORDER

I received my order from Starcrest two weeks ago. I ordered 3 children's books and for some reason either I or a glitch happened and I received the wrong books. I called in right away and explained the situation and got a very nice English speaking lady who helped me through my problem. I received the correct books in less than a week and was very happy with this site. I will be ordering again. I love the free shipping too!

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