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Complaints and Resolutions

Starving Students, Inc. complaints

1850 Sawtelle Blvd, Suite 300
Los Angeles, CA 90025
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(310) 235-6683

http://www.ssmovers.com

5am-7pm PST and by Appointment
Saturday 6am-6pm PST
Sunday 7am-3:30pm PST

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complaints allege that movers are inexperienced or unprepared to provide services resulting in damages to property or items and delays in completing moves; that they failed to keep scheduled appointments for picking up goods; that deliveries were delayed or moves were delayed because workers did not provide services in a timely fashion; or that items were lost during the move. Some complaints allege that quoted prices are not honored and that goods were held until additional fees were paid. Most complainants also encounter difficulty obtaining settlement of claims or receiving assistance from customer service. ~~The company responds to some complaints by giving refunds offering discounts on services and settling or reviewing claims.

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Complaint Closing Statistics

0 complaints against Starving Students, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

0 complaints against Starving Students, Inc.

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