Strong Water Reviews

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What is a Verified Review? We do our best to ensure that the reviews posted are authentic. If we determine, in our sole judgment, that a review may not be genuine, that is, it may not have been posted by a customer, we will remove it. No review process is perfect, though, so it’s important that the reader determine for themselves how much weight to give to any individual review. In some cases, we’re able to validate reviews meaning that we know that the review was posted by a customer. In those cases, we’ll mark the review as "Verified."

Jennifer Evans .

Posted on 2/12/2020

Cares about customers

The business reached out to me the same day as the issue occurred, before they even got a complaint from the BCA. I was very upset about a coupon issue toward the end of a very long, stressful weekend, and I really appreciated how they reached out to resolve the issue the same day. They were extremely polite too.
This business has some challenges as there is a smaller store up the street that is long established. At first, I thought that Strong Water is just some giant store that has moved in to make as much money as possible without caring about the customers. My issue inside the store made me feel like the staff did not know what they were doing and did not care about my satisfaction. However, the quick fix of the problem helped me to see that this new store is investing in customer service.

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