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Sun West Mortgage Company Inc. complaints

18303 Gridley Road
Cerritos, CA 90703
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(833) 478-6937

Contact Us: (800) 453-7884 or
Monday - Friday: 8:30AM - 5PM PT

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Sun West Mortgage Company Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Sun West Mortgage Company Inc.

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RESPONSE: Agreed to make an adjustment Amount in Dispute: $2,000.00 Amount Settled: $0.00

Customer Complaint


Its hard as an African upcoming young girl Suffering and no food to put in the table ?? I will so much happier if I get this loan. I will like to start up a small business that I always dream about since I was a child. And I know its gonna make a lot of profit. Resolution Sought I will so much happier if I get this loan

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Company Response


In accordance with Sun West Mortgage Company, Inc. ("Sun West") philosophy of customer first, Sun West always strives to provide the best possible service to all its customers. We regret any inconvenience the customer may have experienced. Sun West actively and deeply engaged with this customer and addressed all the concerns. We believe that this matter has been successfully resolved to the customers satisfaction. Our staff including our senior management will always be accessible to the customer for any additional questions they may have.

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