Complaints for Talent Hunter in Sherman Oaks, CA

4335 Van Nuys Blvd Suite 303
Sherman Oaks, CA 91403 | Get Directions

(888) 443-3337

http://www.talenthunter.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege inability to cancel services, and unauthorized credit or debit card charges. Some customers complain the company sends false or fictitious emails pretending to be interested talent agents in order to get nonpaying members to upgrade, or pay to use services. Other complainants allege that the company's website uses illegible text size to disclose terms and conditions of the free trial offer, or that the company fails to acknowledge cancellation attempts.

The company responds to most complaints by issuing refunds, referring complainants to website disclosure statements, or by requesting additional information from the complainant. In some cases, the company reports the complainants issues were resolved, but fail to provide any details of the resolution.

Complaint Closing Statistics

0 complaints against Talent Hunter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Talent Hunter complaints