Find a reputable business?

Reputation Report

4335 Van Nuys Blvd Suite 303
Sherman Oaks, CA 91403
| Get Directions

(888) 443-3337

http://www.talenthunter.com

Company Rating

F

View Rating Explanation

Customer Reviews

based on 0 reviews.

Write Review

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

This business has no reviews.

Leave the First Review

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complainants allege inability to cancel services, and unauthorized credit or debit card charges. Some customers complain the company sends false or fictitious emails pretending to be interested talent agents in order to get nonpaying members to upgrade, or pay to use services. Other complainants allege that the company's website uses illegible text size to disclose terms and conditions of the free trial offer, or that the company fails to acknowledge cancellation attempts.

The company responds to most complaints by issuing refunds, referring complainants to website disclosure statements, or by requesting additional information from the complainant. In some cases, the company reports the complainants issues were resolved, but fail to provide any details of the resolution.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Talent Hunter closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing a website for those in the entertainment industry to post virtual portfolio's.

Primary Contact: Jacob Matian (President )
Business Started: 10/15/2004
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Talent Hunter?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

TalentHunter.com is a public access general purpose profile hosting web site and community for models, actors, photographers, agencies, or any other form of talent. TalentHunter.com provides a hosting service for person to person display, marketing, and communication on a professional level between models and photographers and agents.

The company advertises its services via internet sites offering various free trial offers with negative option cancellation clauses, allowing a specified time for use without penalty or obligation. Clients must cancel within the trial period or their accounts will be charged the monthly service fee continually until cancellation is received.

We urge caution before agreeing to trial offers or giving your credit card number to unfamiliar companies with unfamiliar services. Once your credit card number has been provided for any reason, it will remain on file with the seller for shipping and billing purposes. If you forget to cancel, or for any reason fail to do so, your card number is readily available to bill for your first month of service.

FTC Guidelines for advertising this type of offer require that all terms and conditions of the offer, as well as cancellation instructions, be clearly and conspicuously displayed in at least 10 point type before asking for payment or obtaining the customer's consent. Clearly and conspicuously means, NOT disclosed in microscopic print accessed by a web link to another site, but rather, disclosed along with the free trial solicitation.

Regardless, many consumers overlook the advisory, and are unaware of the charge until their next monthly credit card statement. In this company's case, consumers complain that the company's website does not clearly disclose the terms and conditions of service, or cancellation policies. Industry guidelines require marketers to provide a fast easy method of canceling, either by mail, phone, or website, Failure to do so may be a violation of consumer protection laws.

Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar, investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases.

Other Considerations

California law contains certain requirements of advance-fee talent services and prohibitions against certain practices. If the company promises you auditions or employment, or if they even ask you for a fee in advance, a talent service is considered to come under the provisions of this law. Under the law, they are not allowed to charge you, for example, to provide photographs, filmstrips, audition tapes or videotapes, lessons or training.

By law, you are entitled to a refund of anything you pay to an advance-fee talent agency if you do not receive the services you were led to believe would be performed. The refund is to be made with 48 hours of your request for it. Additionally, you have the right to cancel your contract with the agency for any reason within 10 business days of the date of the contract. If you cancel, your payment is to be returned within 10 business days. If your written contract does not inform you of your right to a refund or to cancel, you may demand your refund or cancel your contract at any time, without regard to these time limits. If your money is not returned within the 48 hours or 10 days, respectively, the company is required to refund double your money. Despite the law’s protections, if you are not dealing with a reputable talent service, you may find it difficult to enforce your rights.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Talenthunter.com
Star Extras

Websites:
There are no additional web sites.

Contacts:

Richard Fox (CFO)

Other Categories: