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Transworld Systems complaints

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2235 Mercury Way Suite 275
Santa Rosa, CA 95407 | Get Directions

(888) 402-0028

http://www.transworldsystems.c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against Transworld Systems closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against Transworld Systems

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9/1/2025

RESPONSE: Complaint was not answered Amount in Dispute: Amount Settled: $0.00

Customer Complaint

8/6/2025

I am writing in response to your letter dated July 22, 2025, in which you stated that you are attempting to collect a debt on behalf of Cryo-Logix LLC. I hereby dispute this debt in full, I do not owe any money to Cyro-Logix LLC. Pursuant to the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692g, I request written validation of this alleged debt including the following: 1. The exact amount of the alleged debt. 2. The name and address of the original creditor. 3. A copy of any agreement or document bearing my signature that demonstrates I insured this debt. Until such validation is provided, you must cease all collection efforts, including but not limited to: Phone calls to me or any third party Collections letters Reporting or furnishing information to credit reporting agencies Please note any continued attempts to collect this disputed and unverified debt may constitute violations of the FDCPA and California's Rosenthal Fair Deb Collection Practices Act. If these violations occur, I will not hesitate to: File formal complaint with the Consumer Financial Protection Bureau Federal Trade Commission, and he California Attorney General's Office Pursue all legal remedies available, including statutory damages I expect full compliance within 30 days of your receipt of this letter. Resolution Sought I expect full compliance within 30 days of your receipt of this letter.

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