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Transworld Systems

224 inquiries |
Collection Agencies | Business Alert

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2235 Mercury Way Suite 275
Santa Rosa, CA 95407 | Get Directions

(888) 402-0028

http://www.transworldsystems.c...

Call (888) 402-0028 for our hours or visit our website.

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/1/2018 Katherine R.

I believe they are scammers.

This company somehow gets my info and a debt I may have had, or paid already, or not really owed at all as no real service has been supplied. They give no real proof of this debt or any paperwork to review. When you call them to make an inquiry, they will not let you hang up. They keep talking and try to make a deal with you. I got ripped off by them earlier in the year and paid them $1300 that I received no service for. They said it was a Verizon Service that I never got. They are now trying to scam me for MTA charges for and EZ Pass that I have paid up to date recently. I believe they are scammers.

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Complaints and Resolutions

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Transworld Systems closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

We specialize in providing debt collection and recovery services. We provide businesses and healthcare organizations with tools for accounts receivable, debt recovery and past due accounts. The Alternative to Traditional Collection Agencies

Primary Contact:	Shawn O'Connell (Consumer Affairs Advocate)
Business Started:	1/1/1970
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

If you have been contacted by a collection agency for a debt which seems unfamiliar to you carefully check your records to verify the origin and amount before paying. The Fair Debt Collection Practices Act protects consumers from unfair collection tactics including threats harassment and collection of fictitious debts.This law also requires debt collectors to supply documentation to substantiate the debt upon request of the debtor. If they are unable to present the requested documentation you are not required to pay the debt. For more information on "How to Deal with a Collection Agency" visit "BCA's Resource Guide Section for Collection Agencies.

Other Considerations

This company is a subsidiary of Expert Global Solutions Inc.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Collections Department

Credit Management Services

Outsourcing Solution, Inc.

T S I

Transworld Collection Services

Websites: