Complaints for Twitter Profit House in Glendale, CA

1210 South Brand Street
Glendale, CA 91204 | Get Directions

(888) 822-4507

http://www.twitterprofithouse....

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Many complainants allege deceptive and misleading advertising, inadequate disclosures of their terms and conditions, unauthorized credit charges and difficulty cancelling. Most complainants allege the company charges their credit cards for $100.00 instead of $1.99 trial price. Other complainants allege they cancel their membership or trial offering within 7 days as required; however, accounts are not cancelled causing additional fees to be charged to their credit cards. Some complainants allege the membership package holds no value and is not worth the $100.00, and contains only information on how to create a Twitter account. A few customer complaints allege the company fails to deliver the package at all.

The company responds to some complaints by stating the customer failed to read terms and conditions during sign up; however, in most cases provided refunds or partial refunds regardless.

Complaint Closing Statistics

0 complaints against Twitter Profit House closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Twitter Profit House complaints