Complaints for Ultimate Golf in Menifee, CA - 13169992

30141 D Antelope Road Suite 318
Menifee, CA 92584 | Get Directions

(951) 301-5607

http://www.ultimategolf.biz

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege misrepresentation of projected income figures and failure to return calls. Complainants allege some vending machines are delivered defective, and they are unable to be placed. Others report no refunds are received when machines are return within 30 days. Some allege they only receive partial refunds upon returning the merchandise and are given promises of future payoff dates. The company responds to some complaints by agreeing that refunds are owed, and indicating they are in process. Some complainants are dissatisfied with waiting for refunds. They contend they make lump sum payments, and expect the refund to be issued accordingly. Other complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Ultimate Golf closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Ultimate Golf complaints