Complaints for USA Forklift in San Bernardino, CA

336 South Waterman Suite G
San Bernardino, CA 92408 | Get Directions

(909) 228-9006

http://www.usaforkliftllc.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege false advertising of employment opportunities, misrepresentation of services, and difficulty obtaining refunds. Some customers complain that no test for certification is performed. Other customers allege the company fails to provide job placement assistance as agreed. Complainants allege that job placement assistance services consist of a list of other companies who may be hiring. Respondents complain that entries on the list are outdated, or listed without authorization of the prospective employers. Most complainants request refunds.

Complaint Closing Statistics

0 complaints against USA Forklift closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

USA Forklift complaints