Complaints for W D B Marketing in Helendale, CA

27160 Vista Road No. 113
Helendale, CA 92342 | Get Directions

(760) 243-3089

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege disputes regarding special assessment fees or additional maintenance fees including upgrade fees. A few complainants allege the company fails to sell or purchase the timeshare as originally agreed upon or requires the consumer pay an early cancellation fee or a release of membership fee in order to be released from the contract. The company responds in a few cases by releasing consumers from the contract and or cancelling the membership.

Complaint Closing Statistics

0 complaints against W D B Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

W D B Marketing complaints