W D B Marketing ratings, reviews and complaints - Time Shares

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege disputes regarding special assessment fees or additional maintenance fees including upgrade fees. A few complainants allege the company fails to sell or purchase the timeshare as originally agreed upon or requires the consumer pay an early cancellation fee or a release of membership fee in order to be released from the contract. The company responds in a few cases by releasing consumers from the contract and or cancelling the membership.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against W D B Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing the sales of timeshare vacation promotions.

Primary Contact:	William D Bunch
Business Started:	8/11/1993
Social:

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Licensing

For the most up-to-date information regarding licensing consumers may contact the Department of Real Estate by writing to 320 West 4th Street Suite 350 Los Angeles Ca. 90013-1105 by calling (213) 620-2072 or search for one of the other district offices by visiting http://www.dre.ca.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

If you are considering reselling your timeshare and are approached by a company offering to help do not agree to anything over the telephone until you have had a chance to check out the company. Ask the person to send you written materials and references including address and phone number. Take time to contact them. Ask where the company is located and in what states it does business. Find out if the company's salespeople are licensed to sell real estate where your timeshare is located. If so verify this with the state licensing board. Ask about commissions who does the closings and who provides escrow services. If they charge an upfront front listing or advertising fee find out what it covers and if it is refundable. Read and understand the company's refund and cancellation policy.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Silver Lakes Vacation Club

Silver Lakes Resort

The Mission Villas at Silver Lakes

R.V.Keeran dba Reeflane Estates

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 113, Helendale, CA, 92342

27160 Vista Road, Silver Lakes, CA, 92342

Reputation Report

W D B Marketing

Complaints and Resolutions

Other Information