Complaints for Wall Street Legal Service in Beverly Hills, CA

369 South Doheny Drive #1318
Beverly Hills, CA 90211 | Get Directions

(800) 869-5053

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege the company fails to remove negative items from their credit reports as agreed. Other customers complain the company fails to honor their money back guarantee policy, and they are unable to obtain refunds. Most complainats allege that after waiting for months to see changes, and, paying over $2100 to have negative items removed from credit reports, reports remain unchanged. All complainants requested refunds. To date, all complaints are unanswered.

Complaint Closing Statistics

0 complaints against Wall Street Legal Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Wall Street Legal Service complaints