Complaints for World Class Modeling Talent Studios in Anaheim, CA

160 Old Springs Rd
Anaheim, CA 92809 | Get Directions

(855) 522-8464

http://worldclassmodelingtalen...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of services and of the value or quality of the class materials. They allege instructors are not accredited or that photos taken are deemed unacceptable to prospective agents. Other customers complain they cancelled within the three day cancellation period and requested refunds; however cancellations were not acknowleged. Most complainants request refunds.~~The company responds to most complaints by refusing refunds and advising clients they will be held to the terms of the contract. In most cases they offer to continue with class schedules or other services as per the agreement. Issues regarding the three day cancellation period are generally not addressed.

Complaint Closing Statistics

0 complaints against World Class Modeling Talent Studios closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

World Class Modeling Talent Studios complaints