Complaints for Worldwide Headquarters in Beverly Hills, CA

8350 Wilshire Blvd, Suite 200
Beverly Hills, CA 90211 | Get Directions

(877) 967-9433

http://www.foractivewear.com/c...

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfullfilled contracts, and inability to obtain refunds. Some clients complain the company fails to send clothing, and fails to issue commission payments as agreed. Other customers allege the company failed to schedule the photo session, or that the company fails to respond to e-mails or phone calls.

The company responds by advising complainants to e-mail thier concerns to worldwidecatalog@yahoo.com, disputing complaint allegations, or by stating they believe they are operating per terms of the contract.

Complaint Closing Statistics

0 complaints against Worldwide Headquarters closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Worldwide Headquarters complaints