Find a reputable business?

Reputation Report

Research Design Specialists

884 inquiries |
Marketing Consulting Services

File Complaint

5552 Cerritos Avenue Suite K
Cypress, CA 90630 | Get Directions

(714) 527-0606

Monday-Sunday:
9:00 AM-9:00 PM

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/19/2014 Alice J.

Horrible way to do business

I am just wondering if this is a scam of some sort. I have been contact 3 times and ask questions and then put me on hold and come back and say "oh I'm sorry the segment has filled up" every single time. So, I'm thinking maybe I don't make enough money or what is the deal. Maybe they should make sure a segment is available before making the call. I think this is HORRIBLE way to do business. So, please take my name and number out of your database. This just waste my time talking to you.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Research Design Specialists closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Research Design Specialists is a full service firm specializing in customized market research for all types of businesses and are dedicated to uncompromising technical and quality standards and excellent customer service.

Primary Contact:	Scott Yeaton (Owner)
Business Started:	1/1/1987
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Research Design Specialists?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

R D S Automotive Research

Websites:
There are no additional web sites.

Contacts:

George J. Allen (Recruiting Dept Manager)

Addresses:

5552 Cerritos Avenue, Suite K, Cypress, CA, 90630

5050 Cerritos Avenue Suite B, Cypress, CA, 90630

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile