Resort Resale Advocate Group ratings, reviews and complaints - Time Shares

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

This company is owned by 5 Star Resort Marketing Inc. of San Diego California. That company provides the same services as this business and 5 Star Resort Marketing has a negative rating with the Better Business Bureau. To view the reliability report for 5 Star Resort Marketing visit~http://www.bbb.org/san-diego/business-reviews/timeshare-companies/5-star-resort-marketing-in-carlsbad-ca-171993074/

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Resort Resale Advocate Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide consumer advocate services specializing in recuperating money for people involved in timeshare resale scams.

Primary Contact:	Richard Beck (Owner)
Business Started:	6/19/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is owned by 5 Star Resort Marketing Inc. of San Diego California. That company provides the same services as this business and 5 Star Resort Marketing has a negative rating with the Better Business Bureau. To view the reliability report for 5 Star Resort Marketing visit~http://www.bbb.org/san-diego/business-reviews/timeshare-companies/5-star-resort-marketing-in-carlsbad-ca-171993074/

Other Considerations

The Department of Real Estate advises consumers that only licensed real estate brokers or sales agents working for a licensed real estate broker are authorized to sell or resell timeshares in the State of California. As general information for consumers who are interested in selling their share in a timeshare property the BBB offers the following tips: 1. Ask your agent or broker for their license number 2. Check with the Department of Real Estate (619) 525-4356 onthe current licensing status. Ask if the company has any complaints or legal actions filed. 3. If you are asked to pay any up-front fees check with the Dept of Real Estate Mortgage Lending Departmentat (916)227-0770 to determine if that agent or broker'sprepaid listing agreement has the approval of the state.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Unclaimed Funds Tracing Service

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Resort Resale Advocate Group

Complaints and Resolutions

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