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RighTime Home Services

545 inquiries |
Air Conditioning & Heating Contractors

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3030 Myers Street
Riverside, CA 92503 | Get Directions

(888) 281-3393

http://www.rightimeservices.co...

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/13/2020 Carlos C.

Terrible ethics and business practice

Terrible service had 2 electricians who could not fix my doorbell transformer. Instead tried to increase the quote and tried to push me on buying 7800 dollar electrical panel due to discoloration on the bus bars. Tried to complain to a manager but instead got excuse that one technician called out and was stuck in Barstow . Second technician by the name of Richard gave me false information and was confirmed by a reputable electrical company that nothing was wrong with my electrical panel and 7800 price quote was a rip off. Would never use or refer this company to anyone . 10 years of being a home owner I never felt more disgusted with a company that has a California contractors license operating in Riverside and San Bernardino counties.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against RighTime Home Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

RighTime Home Services serves all of your air conditioning & heating, plumbing, and electrical needs!

Primary Contact:	Nicolas Gagnon (RMO)
Business Started:	1/1/1957
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 765074
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Terri Carlson (Customer Relations Administrator)

Other Categories:

Electric Contractors

Plumbing Contractors

Addresses:

1239 South Gene Autry Trail, Palm Springs, CA, 92264

1326 Broadway, Los Angeles, CA, 90015

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