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Rockstar Automotive

37 inquiries |
Used Car Dealers

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6370 Concord Blvd
Inver Grove Heights, MN 55076 | Get Directions

(651) 330-0686

http://www.rockstarautomn.com

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/6/2018 Patricia W.

I also spoke with owner of company(Osman) he said they had problems with the same lady

To Whom it concern I Went into the car lot to purchase a 2004 Monte Carlo Ss. The man I was working with name Joe He told me that i couldn't drive off the lot unless it had Ins. He said that they work with someone who works for Progressive & if mines too high she can help me... I went through her & been having real problems ever since. I found out that the lady(Brittany) that he said does ins for them is a fraud ... I also had to file a conciliation on her for the money i gave her.... When I called Joe & explained this to him he started getting upset with me & i didn't & still don't get why he mad with me... So he has me thinking he knew what type of person she is ... I got my. Money back for car & I'm not going to deal with that car place. I also spoke with owner of company(Osman) he said they had problems with the same lady(Brittany) before so i don't understand why Joe would even want me to deal with her(Brittany).... Thank you

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Rockstar Automotive closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is used car dealers.

Primary Contact:
Business Started:	N/A
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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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