185 inquiries | Time Shares
(760) 641-8070
http://www.diamondresortvacati...
Company Rating
AAA
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Most complainants allege that the company telemarketed them, and as an inducement to signing their agreement, told them that they had interested parties in renting their timeshares. When the promised rentals never materialized the timeshare owners claim that the company was difficult to contact and did not return phone calls. The company responds to a few complaints by stating that the timeshare owners signed a life-time rental agreement and that no refund would be due until a future date and only if they failed to rent the timeshare.
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Company Info
This company's business is providing short term rental for time shares.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Based on our review of the company's contract, money-back guarantee, and website, we have a number of concerns. The company's contract states that they will provide for a website listing that includes such things as full color photos and video clips. We could find no listings of specific timeshares for rent on the website nor was there any pricing or availability information. The company's money-back guarantee is conditional and we advise careful consideration of those conditions before entering into any agreement. We believe it would be difficult to obtain a full refund. This company may be required to be licensed through the California Department of Real Estate. To verify licensing you may contact the department at 916-227-0900 or visit www.dre.ca.gov.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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