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Safe Ship Moving Services LLC

1,367 inquiries |
Moving and Storage Companies

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200 Knuth Road
Boynton Beach, FL 33436 | Get Directions

(888) 798-2852

https://safeshipmoving.com/

24 Hours a day. 7 Days a week

Company Rating

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Customer Reviews

based on 25 reviews.

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Complaint Experience

67%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

3 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/29/2022 Rachel D.

fast transportation of property

This month should have been the most stressful time of the year for me, not because we have to relocate and move to another state but we have to do it during this hot summer which is also peak moving season. Deciding to use a moving company in hindsight was the best decision my family could have made. I was skeptical at first because of a random story i read online. Safe Ship Moving Services helped us transition our livelihood into another state with great ease. The representative that helped us is very personable and patient. He slowly explained all the services that the company has to offer. He answered all of our questions, made sure that we did not exceed our budget, and relaxed every concern that i had with making this decision. The moving crew came on time, they wrapped and packed up all of my items, quickly moving one room at a time. They arrived with all the moving equipment and materials ready. The workers communicated with each other, how fragile items should be wrapped and placed on the boxes and then on the truck. The workers made sure that we were all on the same page on how we wanted my property handled with. It only took 5 days to move a full household full of items from nevada to texas.

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Complaints and Resolutions

Total Amount in Dispute:
$3,817.00

Total Amount Settled:
$0.00

Complaint Experience

67%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

However, the company failed to respond to one complaint.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

3 complaints against Safe Ship Moving Services LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
2	Refuse to adjust, relying on terms of agreement
1	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Safe Ship Moving Services is a full service long distance moving brokerage.

Primary Contact:	Stanley Drinkard (Owner)
Business Started:	8/25/2020
Social:

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, or calling (800) 832-5660 or visiting their website at www.safer.fmcsa.dot.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Vellar Holdings LLC

Websites:
There are no additional web sites.

Contacts:

Maxwell Parker (Support Manager)

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