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Salon 130

  14 inquiries |
Hair Salon Services

130 West Ash Street
Mason, MI 48854
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(517) 676-6130

https://www.salon130mason.com/

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/15/2022

They turn me away because I was a nursing mother

I was turned away because I had my four month old baby with me. They denied me services to get my hair done and they said it would be a problem! It was my first time going for the service and seeing Chesney.(hair stylist) she said my Baby would disturb the other customers !!! I will Not be going there again because of how they treated me. Turning myself & Baby away & denying me the service! Contingent only on if my Baby got fussy!! I also asked if I could nurse her there during the service and they said no! I even asked if there was a room in the back or anywhere I could go and they said there was no room available or anywhere where I couldn't nurse my baby! Unprofessional, rude and disrespecting! It's a discrimination against nursing mothers! Not providing a nursing room!..is unsuitable for business! If my four-month-old baby was getting hungry there should have been an available room because I've been there for an eyebrow wax with Sarah the tech who does the waxing and she took me to a room for that. I know there's a place & I should have been able to nurse my baby! I'm very upset- Maggie was getting hungry and no available bathroom to change her diaper! She needed a change! It was not offered before I left. There is no ramp or access when I was coming in with the stroller it was very difficult to even get into the salon with my baby! There's a problem getting into the place. No handicap or wheelchair access at all, or stroller access coming in Unsuitable for business!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Salon 130 closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is hair salon and spa services.

Primary Contact: Jena Keller (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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