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Sapphire Timeshare Cancellation LLC

 Member | 4,590 inquiries |
Time Shares

1516 East Colonial Drive Suite 203
Orlando, FL 32803
| Get Directions

(407) 362-7859


Monday - Friday 10:00am - 6:00pm EST

Company Rating


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Customer Reviews

based on 32 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information


Proud member since 11/07/2019
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 10/24/2022

They got me out of contract within 11 month period.

Thank you for helping me to be no more under the spell of A R I 's Holiday Network.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Sapphire Timeshare Cancellation LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

We believe all timeshare owners deserve financial freedom and peace of mind. With our team of professional consumer advocates, we guarantee to relieve you of your timeshare obligation safely and permanently, while providing consistent updates.

Primary Contact: Chelsea Wiles (Owner)
Business Started: 5/1/2018
About Sapphire Timeshare Cancellation LLC

At Sapphire we pride ourselves in transparency and assertiveness. We are one of the leading companies that has advanced this timeshare exiting industry to a measurable cancellation process with accountability. Many timeshare related industries are just scams, so we developed an accountable program.
We are the only exit company that is licensed, bonded, and insured in the US. We are located, ironically enough, in the timeshare capital of the world, Orlando, Florida. Our services reach globally. We handle almost all timeshare developers.
We have 5-star reviews on Google and Yelp with zero complaints. We provide consistent updates and have open lines of communication throughout the entire process. Our attorney is one of the highest rate legal teams in Florida, along side a board certified, licensed, bonded and insured credit and risk management firm. All accompanying firms are registered and members of the American Bar Association and Department of Agriculture for Banking and Finance.
We are a family owned, transparent company that believes in defending the timeshare owner against all odds. We are the only firm that has a true credit and risk management program to assist in cleaning up our client's credit to the best possible means.
Our program has developed extensively over the years and is not your traditional timeshare exit program. We build strategic plans for each customer ensuring to maximize the results for a swift cancellation. We use consumer laws, the federal collection act, the fair credit reporting act, and state mandates in your favor to obtain a written, notarized release.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

There are no additional DBAs.

There are no additional web sites.


Shana Wiles (Timeshare Release Consultant)
Jeremiah Smith (Partner)
Raymond Lucas, Esq (General Counsel)