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Sgt Pepper's

221 inquiries |
Bars

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121 East Innes Street
Salisbury, NC 28144 | Get Directions

(704) 797-6866

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/30/2026 Sarah T.

Great local spot with a History of giving back and supporting the community. Could use a facelift but a nice chill hangout!

So if you know anything about Salisbury, you will have heard of Chef Santos he is probably one of the best, world renowned chefs and he happens to be here in Salisbury North Carolina. He planted his roots here from Brazil over 30 years ago. He happens to have this bar, Sergeant peppers as well as an Italian grill connected to it and then a nighttime restaurant called Chef Santos Goodfellas. The man has a gift with food and he is 74 years old and still kicking it! Unfortunately with his age and the fact that he's only ever cooked all his life, running a business, restaurant, bar…all of the above requires someone much younger and able and most importantly trustworthy.. Unfortunately people have taken advantage of his kindness and willingness to help others, that has trickle down to the bar and the people that come in and out of it as well as the money that flows through it. I'm writing this review to let you know it would be a great place for you to visit. The business is much appreciated and there are a few people hopefully on board with me that are doing everything they can to help get it back to where it needs to be.! Chef has contributed to so much in this community and deserves to know that his hard work is still loved and very much appreciated. So please come out for yourself and check out Sergeant peppers as well as the Grill and if you haven't been to the nighttime, Chef Santos Goodfellas restaurant, you are definitely missing out! We only live so long and Chef is already 74 come out and enjoy his world, renowned culinary abilities show support and love because that's all he's ever wanted! Just keep in mind it's a work in progress, but what we need more now than ever is support and obviously business. Spread the word, talk about it, show your love and support and have a great time in the process! This is what Salisbury is all about! Thank you for supporting local businesses!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sgt Pepper's closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is bars.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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