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Smile Wright

  22 inquiries |
Dental Office

1627 Selma Road
Springfield, OH 45505
| Get Directions

(937) 284-4336

http://smilewrightdental.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/31/2020

My daughter had an appointment on 9/27/2020 for dental work. Her appointment was at 9am they asked me to arrive 15mins prior. She was being put to sleep so she was not allowed to have anything to drink or eat after midnight the night before. I waited with all 3 of my kids because I didn't have a babysitter. I didn't give any of my kids food or drinks because I couldn't have my daughter who needed work done watch them eat or drink while she was hungry and thirsty also. After sitting in the waiting room for an hour they finally told me they were running behind, they weren't sure how long I would have to wait. After asking if I could reschedule because my kids were crying they were hungry etc. she said I COULD NOT so I had to wait so my daughter could get her teeth fixed. I did make a Facebook status stating how I was irritated because of what was happening. I never named the office I was at, or mentioned any names. Dr. Amber called me back after waiting another hour (by this time it was 10:50am, we arrived at 8:45am) telling me she was not going to do my daughters procedure because I posted on Facebook and I needed to find another dentist office. She made me wait 2 hours with my kids hungry and crying, to not even help my daughter. I am allowed to express my feelings on MY OWN PRIVATE page, and I did without saying her name or office. I have no clue how she seen my status, but I do feel that after me waiting forever she still could have finished my daughters appointment.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Smile Wright closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is dental office.

Primary Contact:
Business Started: N/A
Social:

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Licensing

California law requires all practicing Dentists to obtain licensing and register with the Dental Board of California. The goal of the Board is to ensure only qualified persons are providing dental care to California citizens. The Board accomplishes this goal by licensure of only those persons who have demonstrated the necessary knowledge and skill to practice dentistry safely.

For the most up-to-date information on this license, you can call toll free (877) 729-7789 or call (916) 263-2300, you can email
dentalboard@dca.ca.gov or visit the website, www.dbc.ca.gov/verification/license_verification.shtml.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.