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Smith Ranch Self Storage

  62 inquiries |
Self Storage – Household/Commercial

24893 Clinton Keith Road
Wildomar, CA 92595
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(951) 477-5553

http://www.castorage.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/2/2023

To bring awareness of unethical behavior

I had a reservation for Rental and I was told that it was going to be a certain amount of money and I was told it was going to be a certain storage unit and when I came in to the to secure the rental they were telling me something different. So at that point, I said I wanted to see about it I wasn't sure because they kept changing their offer. I went back to the place where I was already renting and just re-rented there instead of changing because I was concerned that they were going to keep changing on me if I move to this new place anyway, I tried calling and I think I got the owner but she put me on hold and then never came back so I hung up and I called back and they put me to voicemail. I tried again a couple of times got to voicemail When I needed to speak with someone so then I was just down the street from them so I decided to go into the location which they probably figured I would and it was a sign on the door that said they weren't in until 1030 I'm just getting the feeling And I don't know why because I just nothing seems to add up as to like I'm being ostracized and even though I'm not gonna Renter I'm already going to stay where I'm already renting. I just feel like this needs to be brought to light because I just find it to be very unethical . How would you feel kind of thing anyway it could be worse right but the point is you have to be able to trust a business to honor your rights and not be so bias? I don't even know why they are but that seems to be what

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Smith Ranch Self Storage closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is self storage – household/commercial.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
There are no additional contacts.