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Spectrum Center

  55 inquiries |
Entertainment Services

333 East Trade Street
Charlotte, NC 28202
| Get Directions

(704) 688-9000

http://www.spectrumcentercharl...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/7/2022

the gate and they inform me that I can't even bring in any tobacco item even a lighter.

My wife bought tickets to a Hornets game for a girl Scouts event. So we get a hotel room nearby and walk to the game, go through the gate and they inform me that I can't even bring in any tobacco item even a lighter. Had to throw away a full pack of smokes and a new lighter. I'm done with all the BS and will never go to this place or any other place that doesn't have common sense. Stop the rules. You can even fly, go to any other sporting event and concerts and walk in with your smokes in your pocket. So long as you don't smoke inside.

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Complaints and Resolutions

Total Amount in Dispute:
$675.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Spectrum Center closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

This company's business is entertainment services.

Primary Contact: Eric Bofenkamp (Senior Manager of Guest Experience)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Hornets Sports & Entertainment

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.