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Speed X

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Delivery and Messenger Services

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147-3 182nd Street
Springfield Gardens, NY 11413 | Get Directions

https://speedx.io/

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/10/2024 Brown s.

Shut down and stop stealing

Ordered a package from AliExpress and it arrived at there facility on 04/02/2024 immediately a incorrect address was placed on the package. And said driver cannot find your address and it was 7:30 am in the morning I immediately sent the correct address, I got no response for a day. Then the next day I asked for updates and no one got back to me. The next day I got a response what is your correct address mind you I have sent the correct address 7 times and only got one response from a actual person and not the A.I. and all this person said we or working on delivering your package. And know updates or status changes since then even looks like my package was sent back because I know of this company not delivering items that or bought from overseas that or of value this is the 5 time this has happened. I just want what I ordered speed x is a horrible shipping company and that's facts it's not that bad with COVID now that you can blame it on it so what is your excuse for scamming people now

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Speed X closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company provides package delivery services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Courier Services

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