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Star Nails

  59 inquiries |
Nail Salons

28 Warren Street
Boston, MA 02116
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(617) 541-4431

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/27/2019

I would like for the employees not to judge anyone who comes through those doors as well as make them feel humiliated.

When I came in I ask for a fill they said it will take some time because I have two more ahead of you. At that time my friend was with me it was taking forever so , we decided to leave and I went to go pick up my check went back . When I got back the second time Klein was the one attending me when he was taking my nails off he literally made me bleed a lot put glue on top of the mark he left me which can possibly get infected. Also I forgot to mention how he said if I want to get my nails taken off which I was thinking at the time that it was part of the fill so he did not tell me that was going to be another charge . Until I read it in the sign when he told me I have to pay 65 I then told him I will not pay 65 dollars because you hurt me and did not apologize the Owner got mad because I paid only 55 dollars and she said to me before I left f*** you and don't come back. Also talking about me to another customer about the 10 dollars. The daughter started getting upset with me . When I told the mom she was very unprofessional my friend at the time was waiting for a fill and we left to avoid a big altercation but I highly feel very uncomfortable , discriminated from what she told the other customer just because I am a monitory. I like everything for free is what she basically said when I work 106 hours bi weekly . I just like paying for good services I refuse to give the full amount if the job is done in a rush unsanitary , as well as careless.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Star Nails closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is nail salons.

Primary Contact:
Business Started: N/A
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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at [email protected].

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.