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Steinberg & Associates

380 inquiries |
Collection Agencies

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2967 Michelson Drive Suite G627
Irvine, CA 92612 | Get Directions

(888) 543-6367

Company Rating

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/11/2013 Val P.

Business a scam beware of their scare tactics.

I definitely believe that this is a total scam. Acting like a collection agency not very well at all. Very easy to tell they are just looking for an easy mark to pay a false debt immediately or will file suit against you. Very hard to get their address, As far as professionally collecting a debt you can tell the do not want you to know who they are. The names were wrong, the debt was with a bank we never do business with (though very well known) They had a case number that they mention & threaten to file suit if asked an questions at all. I tried to file a complaint in California, but to no avail. I do know that my state takes these complaints seriously, the collection co has to be bonded in my state, and I Believe the FCC will take a complaint seriously as well. This is a scam & it made me very mad by even calling me. I am still angry, because I know that if by a percentage they will get away with getting their hands on the money they say they are going to file suit on. They gave me a figure of 17,709.00. Definitely filing complaint with my state & the FCC. Please beware of anyone that will not even give the company's name, responding at 1st that they do not have an address to mail them a protest letter or proof of who they are. So far this is all I can do as far as I know in California. But I do know it is a criminal offense in my state, so as soon as I have time I am going to file a complaint.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Steinberg & Associates closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing collection services.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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