143 inquiries | Foreclosure Consultants
(951) 776-2487
Company Rating
B
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege they are asked to pay a $895 service fee with the understanding that if a compromise settlement does not transpire, their money is refundable. Most clients report they are advised that settlement agreements are iminent or in process, only to find out a few days before their foreclosure that no negotiations had been made. A few complainants allege they were contacted by their lender and advised they would not negotiate with a third party. All complainants requested refunds.The company responds to some complaints by denying refund requests citing they had a work-out plan, or, that due to some other circumstance, the customer was obligated to pay their fees. Some customers dispute the that the company even established a work-out plan, and that their bank confirmed that no such plan or contact existed. Most complaints remain unanswered.
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Company Info
This company's business is providing foreclosure assistance services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.HUD approved housing counseling agencies are exempt from this law. For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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