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Sugar and Scribe

51 inquiries |
Full Service Restaurants

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7660 Fay Avenue, Suite I
La Jolla , CA 92037 | Get Directions

(858) 274-1733

http://www.sugarandscribe.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/17/2021 Jason S.

Were treated very poorly by manager on our Anniversary!

It was the day of our anniversary. We went there as our friends gift card. Had our breakfast and wanted to pay. We also had 20 discount as I received on their emailing system. Young staff member had a hard time to figure out the register so he call the boss the fix it. We didn't mind waiting b/c we figured he was very new in that job and didn't want to embarrass him. As soon as the boss arrived to the register started to speak to us very loudly front of everyone, explained very rudely how discounts works etc. we insulted by her very loudly front of everyone in our anniversary. We did not need an explanation from anyone. We simply pay, put our discount on the system and go and enjoy our day with my wife. But this boss put us down front of customer as well as staff members. We did not deserve a treatment like that from anyone! We already fill their form and send them a complaint through their contact us page. But did not hear from them. I would like to request $10000 and refund my money and apologies from me and my wife.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sugar and Scribe closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is full service restaurant and bakery.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Retail Bakeries

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