Summit Group Form ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege misrepresentation of the offer, failure to deliver anything after fees are paid, and difficulty contacting the company. Complainants are led to believe that stamps and envelopes would be included, but after receiving the packages customers find it is the buyers responsibility to pay for the materials. In other cases, complainants receive information on how to place ads enticing others to send in money and perpetrate the same offer. Contact with the company proved to be difficult since the phone number reaches a recording and the address is a mail drop box.

The company generally responds to complaints by sending refunds or mailing the packages. However, the company fails to address issues concerning deceptive advertising and dissatisfaction with materials received.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Summit Group Form closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering a work at home opportunity, mailing brochures for $5 each.

Primary Contact:	(Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

In May 2004, all mail sent from our office was marked returned to sender due to addressee's violation of the Postal False Representation Law. Although mail is being returned, the company's recorded message is still active. We urge caution against sending money to this company. Most of these offers are found in the help wanted sections of newspapers and other publications. In fact, these companies are not really looking to hire anyone. Their actual business is running deceptive advertising which is designed to entice the public to send fees to get started. In almost all cases, it is impossible to obtain refunds in spite of promises and guarantees to the contrary.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Summit Group Publications

Summit Group

Websites:
There are no additional web sites.

Contacts:

Sat Chadha (Owner)

Reputation Report

Summit Group Form

Complaints and Resolutions

Other Information