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Sunshine Kitchen Products

251 inquiries |
Kitchen Accessories Wholesale

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4195 Chino Hills Parkway, Suiite 141
Chino Hills, CA 91709 | Get Directions

(909) 393-0449

http://www.sunshinekitchenprod...

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/6/2015 Richard B.

VERY pleased to be able to write this review!

I hope to be able to replace this with a more favorable review in the future, but so far, my impression of the company is: poor. I purchased a Smart Living steam mop, and "Steam Jr." at the county fair three days ago. The Steam Jr. was missing a part, so I immediately called the number shown on my receipt, which is identical to that shown on this site. It goes straight to a FAX machine! So I tried the web address shown on this site -- www.sunshinekitchenproducts.com -- I get: "Not Authorized to View This Page [CFN #0004]"!! So I've tried sending them a FAX -- we'll see... *************************************** The above was all true as of 7/6. Here it is 7/10, and I'm in possession of the missing part! The owner, Julie Motosko, got my FAX, realized her machine was malfunctioning and not letting calls through to the answering machine, called me on 7/8 to apologize, and promised to get the missing part to me, which arrived today. She couldn't explain the web address issue, but promised to research it. So -- I'm now able to totally reverse my rating from 1 to 5.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sunshine Kitchen Products closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sunshine Kitchen Products provides the retail sale of Kitchen Products.

Primary Contact:	Julie Motosko (President)
Business Started:	1/1/1973
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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