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Superior Preservation & Construction

279 inquiries |
General Building Contractors

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549 Striped Moss Street
Roseville, CA 95678 | Get Directions

(916) 749-2250

http://superiorpreservation.ne...

Please contact company for business hours.

Company Rating

AAA

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Customer Reviews

based on 5 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/26/2019 Collette P.

Very professional and stands by his work!

They just completed an entire remodel of our kitchen, from removing walls, putting down new tile flooring throughout the entire house, new island, new cabinet facing in the kitchen. Our kitchen looks like a brand new kitchen. They also did interior painting throughout the entire interior of the house & crown molding. In addition, they re-did our guest bathroom. They did a great job, just wish the job could have been completed in a shorter time, as it is hard to live in a home that is being remodeled. Kevin is very professional, very quick to pick up the phone and stands by his work. Kevin has great ideas and suggestions to improve the design of the remodel. He has good knowledge and great resources. We're already using his services again for a smaller type of issue with our roof. I definitely recommend Superior Preservation & Construction!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Superior Preservation & Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Superior Preservation & Construction is a professional, licensed, residential and commercial, general building contractor in Roseville, California. Please contact the business for a full list of services.

Primary Contact:	Kevin Hengl (Owner)
Business Started:	7/17/2017
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Licensing

California State Contractors License Board

Verified License

License Number: 1029018
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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