222 inquiries | Office Supplies - Sale by Deceptive Telemarketing
(661) 799-1519
Company Rating
F
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Complaint Experience
N/A
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complaints contain a pattern of allegations that the company sends out unauthorized supplies and bills for the unauthorized shipments. Complaints also allege the sales representatives misrepresented that they were the complainant's regular office supply company and that cost for materials is grossly inflated. Complainants further allege when they contact the company about the unauthorized shipment that are instructed to send the shipment back at their expense to have the invoice voided.~~The company generally responds by sending return authorizations and informing customers that invoices will be zeroed out upon return of the merchandise arranging for pickup and closing accounts. The company also states that their supplies are comparable with market prices and they received authorization to send shipments.
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Company Info
This company's business is selling office supplies via telemarketing.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Telephonic sellers are required by law to maintain a $100 000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General Public Inquiry Unit P.O. Box 944255 Sacramento CA 94244-2550 or call (800) 952-5225. ~~When solicited by telemarketers offering business supplies we urge extreme caution. Complaints against this type of company generally allege that telemarketers mislead customers in believing they are the regular supplier misrepresent product offers ship unauthorized orders or charge exhorbitant fees for supplies.~~Request that the caller send a catalog or brochure describing the items and its pricet. To minimize misunderstandings designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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